Peter Drucker
purported "The purpose of a business is to create a customer". He outlined five deadly business sins that
corporations should avoid in order to be successful.
- Seeking
high profit margins and premium pricing
- Charging
what the market will bear
- Using
cost-driven pricing
- Focusing
on past winners
- Giving
problems priority over opportunities
One quick glance at
Apple's Iphone strategy seems to defy Drucker's number one deadly sin. The notion that big margins absolutely lead
to maximum profit is problematic. Apple
charges high premiums for a device that offers comparable features to other
smart phones in the market. Additionally,
the continuous iPhone releases with marginal new features appears to align with
deadly sin number two. As a marketing
student, I know high price and charging what the market will bear will afford
lower risk to competitors and an invitation to enter a market segment. Apple's iPhone has been wildly successful and
appears to be immune to Drucker's warnings.
In a recent Business
Insider article, iPhone's pricing was the center of attention. Should Apple consider lowering product prices
to increase market share? According the
article's author, yes. Jay Yarow states
that Apple is perfectly happy with it marketing strategy but lower prices would
increase market share.
"One strange criticism that pops up is
people saying that if Apple lowered prices it would hurt the company since
it's currently positioned as a high-value, premium company."
Yes,
a business can charge premium prices for a premium product but the iPhone is
not as upscale as its price suggests.
Yarow calls out the elephant in Apple's boardroom... "The
important thing here to keep in mind is that Apple managed to be a premium company
selling a less-than-premium product."
Apple has had great success with various price points on their other
products. However, it seems that Apple
is happy with a small piece of the market as long as the margins are grossly
profitable.
I think that Apple's iPhone is beginning
to show signs of weakening. With each
iteration, consumers still line up over night but the product's value is questioned
more often. The iPhone 5C, c is for
color, was not as successful as Apple forecasted.
Apparently adding a simple colorful cover on the same product and
changing its name doesn't work... even for Apple. Another issue that I find Apple will face is
the increasing amount of new competitors.
Motorola has been innovating good phones lately and the newest Moto G
should provide good competition at less than half the price...
Only time will tell, but I find eventually
Drucker will be proven correct.
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| Peter Ferdinand Drucker, 1909-2005 |
Yarow, J. (2013). Business Insider. To All the People Who Say Apple Can't Lower Prices Because It Would Destroy The Brand. Retrieved from http://www.businessinsider.com/apple-pricing-2013-11#ixzz2lPw6ERwb

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